Shipping Policy

Thank you for shopping with us! Below is our shipping policy for orders delivered to Saudi Arabia (KSA) and the United Arab Emirates (UAE).

Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you by email.

Shipping Locations
We currently ship to:

• Saudi Arabia (KSA)

• United Arab Emirates (UAE)

Estimated Delivery Time

• UAE: 5–10 business days

• Saudi Arabia (KSA): 7–12 business days

Delivery times are estimates and may vary due to customs clearance, courier delays, or public holidays.

Shipping Fees
Shipping costs are calculated at checkout. We may occasionally offer free shipping promotions for specific products or orders.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. Tracking updates may take 2–4 days to appear in the courier system.

Customs & Import Duties
Some orders may be subject to customs duties or import taxes depending on local regulations in KSA or UAE. These charges, if applicable, are the responsibility of the customer.

Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your order. We are not responsible for packages sent to an incorrect address provided at checkout.

Lost or Delayed Packages
If your package is significantly delayed or appears lost during transit, please contact our support team so we can assist you in resolving the issue.